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Support

Last Updated: August 19, 2026

Overview

Need help with Job Hunter for LinkedIn? This page covers the most common questions about installing the Chrome Extension, syncing your dashboard, and managing your subscription. If you can’t find an answer below, email us directly and we’ll get back to you.

1. Getting Started

  • Install the extension, then open chrome://extensions to confirm it’s enabled.
  • Click the extension icon and log in with the same account you use on the dashboard.
  • Add at least one job keyword, then press Start Watching while browsing linkedin.com/feed.
  • Matches are saved automatically — open Dashboard from the popup to view, search, and export them.

2. Troubleshooting the Extension

No posts are being found: Confirm you’re logged into LinkedIn in that browser with watching active, and scroll slowly so posts have time to load. The extension only scans posts as they render on the page.
Popup shows “Login Required” on repeat: Log out and back in from the dashboard, then reopen the popup. If it persists, try removing and reinstalling the extension.
Dashboard isn’t syncing with the extension: Cloud sync requires a Pro plan and an active internet connection. On the Free plan, data stays local to the browser it was found in and won’t appear on other devices.

3. Account & Billing

  • Manage or cancel your subscription anytime from your dashboard’s billing settings — you keep access until the end of the current billing period.
  • Payments are processed securely by Razorpay; we never see or store your card details.
  • If your plan doesn’t update right after payment, refresh the dashboard or log out and back in — this usually resolves within a few minutes.

4. Data & Privacy

For details on what data we collect and how it’s used, see our Privacy Policy. You can export your saved leads to CSV/JSON anytime, or request full account deletion by emailing us.

5. Feedback & Feature Requests

Job Hunter for LinkedIn is under active development. If there’s a feature you’d like to see, or something feels broken, we want to hear about it — email us with as much detail as you can (screenshots help).

6. Frequently Asked Questions

Make sure you’re logged into LinkedIn in that browser, that you’ve added at least one keyword, and that "Start Watching" is running. The extension only scans posts as they load on the page, so try scrolling slowly.

This is usually a sync delay right after payment. Try refreshing your dashboard or logging out and back in. If it still shows the wrong plan after a few minutes, email us with the email address you paid with and we’ll fix it manually.

You can cancel anytime from your dashboard’s billing settings — you’ll keep access until the end of your current billing period. For refund requests, email us directly and we’ll take care of it.

Yes. The extension only reads posts that are already visible on your screen while you browse, the same as reading them with your own eyes. It never accesses your LinkedIn password or credentials.

On the Free plan, matches are stored locally per browser and won’t follow you across devices. Upgrade to a Pro plan to sync your saved leads to the cloud dashboard so they’re available anywhere you log in.

Email us from the address on your account and we’ll permanently delete your account and any cloud-stored data. You can also clear locally stored data anytime from the extension’s own settings.

7. Contact Us

Can’t find what you’re looking for? Reach out and we’ll help directly:

luminexocean@gmail.com

We typically respond within 1–2 business days.